Every PajamaGram is backed by a Love-It Guarantee. If you are not completely satisfied with your order, you many return it for any reason, at any time, for a full refund of the purchase price. Personalization and shipping charges are not refundable.
How to Return an Order
1. Click here to download the PajamaGram exchange/return form.
2. Complete all required fields on the form and include it with the corresponding item(s) in your return envelope or box.
3. To obtain a prepaid FedEx return label, please call customer service at 888-518-2327 or email us at firstname.lastname@example.org. There is a $7.99 fee deducted from your refund to cover the cost of shipping. If you are exchanging an item, the fee is waived.
4. Ship it to PajamaGram Returns, 6655 Shelburne Road, Shelburne, Vermont 05482.